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Burati, J L, Matthews, M F and Kalidindi, S N (1991) Quality Management in Construction Industry. Journal of Construction Engineering and Management, 117(02), 341–59.
- Type: Journal Article
- Keywords: Construction industry; Management methods; Quality control; Research; Surveys;
- ISBN/ISSN: 0733-9364
- URL: https://doi.org/10.1061/(ASCE)0733-9364(1991)117:2(341)
- Abstract:
To address quality problems and their associated costs, the construction industry must pursue and implement innovative quality‐management organizations and techniques. This paper presents the findings of a research project conducted to identify attributes of effective quality‐management systems in the construction industry. The objectives were met through an extensive literature review and in‐depth interviews with 142 engineering, construction, quality, and procurement personnel from 19 owner and contractor firms involved in heavy industrial, manufacturing, and commercial construction. The emergence of total quality management (TQM) applications in the construction industry was a significant finding of the interviews. The results indicate that substantial improvements in meeting quality requirements can be achieved by the use of TQM in the construction industry. Implementation techniques and attributes of effective quality‐management systems were identified and categorized.
Jaselskis, E J and Ashley, D B (1991) Optimal Allocation of Project Management Resources for Achieving Success. Journal of Construction Engineering and Management, 117(02), 321–40.
Miller, M L and Bernold, L E (1991) Sensor‐Integrated Nailing for Building Construction. Journal of Construction Engineering and Management, 117(02), 213–25.
Nam, C H, Gasiorowski, J G and Tatum, C B (1991) Microlevel Study of Integration in High‐Strength Concrete Innovation. Journal of Construction Engineering and Management, 117(02), 294–309.
Neely, E S and Neathammer, R (1991) Life‐Cycle Maintenance Costs by Facility Use. Journal of Construction Engineering and Management, 117(02), 310–20.
O'Connor, J T, Hugo, F and Stamm, E M (1991) Improving Highway Specifications for Constructibility. Journal of Construction Engineering and Management, 117(02), 242–58.
Padilla, E M and Carr, R I (1991) Resource Strategies for Dynamic Project Management. Journal of Construction Engineering and Management, 117(02), 279–93.
Rowings, J E and Kaspar, S L (1991) Constructability of Cable‐Stayed Bridges. Journal of Construction Engineering and Management, 117(02), 259–78.
Sanvido, V E and Paulson, B C (1991) Site Analysis Using Controller‐Function Charts. Journal of Construction Engineering and Management, 117(02), 226–41.
Smith, G R and Roth, R D (1991) Safety Programs and The Construction Manager. Journal of Construction Engineering and Management, 117(02), 360–71.
Ward, S C, Curtis, B and Chapman, C B (1991) Advantages of Management Contracting—Critical Analysis. Journal of Construction Engineering and Management, 117(02), 195–211.